Last updated: 7 August 2026
This policy explains how D365 Academy Ltd uses personal information collected through d365.academy and enquiries about our consultancy services.
Who we are
D365 Academy Ltd is registered in England and Wales under company number 11996942. Registered office: Gorsey Lane, Cannock, England, WS11 1EX. Privacy enquiries: Luke.timmins@d365.academy.
Information we collect
When you contact us we may collect your name, company, business email, optional telephone number and role, the service you are interested in, and information included in your enquiry. We may also process basic technical and usage information associated with operation and security of the website.
How we use information
We use personal information to respond to enquiries, assess requirements, communicate about potential or existing consultancy engagements, operate and secure the website, maintain appropriate business records, and—where the required consent has been provided—understand website and marketing performance.
Lawful bases
Depending on the circumstances, processing may be necessary to take steps at your request before entering a contract, to perform a contract, for our legitimate interests in responding to business enquiries and operating our consultancy, to comply with legal obligations, or on the basis of consent for optional technologies.
Sharing and service providers
We may use service providers for hosting, email, analytics and business systems. We do not sell personal information. Providers processing information on our behalf should be subject to appropriate contractual and security safeguards.
International transfers
Some technology providers may process information outside the United Kingdom. Where applicable, appropriate safeguards should be used as required by UK data-protection law.
Retention
We keep enquiry and business information only for as long as reasonably necessary for the purpose collected, including correspondence, business records, legal claims and legal or regulatory requirements.
Your rights
Depending on the circumstances, you may have rights to request access, correction, deletion, restriction or portability of personal information, or to object to certain processing. Where processing relies on consent, consent can be withdrawn. You may also complain to the UK Information Commissioner's Office.
Cookies
Essential technologies may be used to operate the website. Optional analytics and marketing technologies are controlled through the site's cookie controls. See our Cookie Policy.
Contact
Contact Luke.timmins@d365.academy or write to Gorsey Lane, Cannock, England, WS11 1EX.
Changes
We may update this policy when our website, services or legal obligations change.